Citizens One Auto Loan Reviews

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Over 3 years ago I bought a new car which was financed with Citizens One. For the first 2 1/2 years they regularly sent me a statement and I faithfully sent them my payment. Last Fall, for some reason, I stopped getting statements and, as a result, my payment was late. Their customer service representative admitted that I should be receiving a statement and, since I paid the late amount as soon as I was notified, they waived any additional...
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I didn't like
  • That they steal my money
  • Surprise fees
  • Nobody knows whats going on